TYRATHOS Returns Policy

At TYRATHOS, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we are here to help with a straightforward returns process.

Return Eligibility

• The item must be unused, in the original packaging, and in the same condition you received it.
• Returns must be initiated within 30 days of the purchase date.
• A receipt or proof of purchase is required to process your return.

Non-returnable Items

• Gift cards
• Perishable goods
• Downloadable software products

Return Process

1. Contact our customer service team at support@tyrathos.com to initiate your return.
2. Once your return is approved, you will receive a shipping label and instructions on how to return your item.
3. Pack the item securely and attach the provided shipping label.
4. Drop off the package at the nearest courier service outlined in our instructions.

Refunds

Once we receive your returned item, our team will inspect it and notify you on the status of your refund. Approved returns will be credited to your original method of payment within 10 business days. Note that processing times may vary depending on your financial institution.

Exchanges

If you need to exchange a product, please follow our return process first. Specify in your communication with our customer service team that you wish to exchange the item, and we will assist you with arranging a suitable replacement.

Contact Us

For any queries or further assistance, please reach out to our customer service team at +1 234 567 890 or email support@tyrathos.com.